Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.Click the Apple menu icon, and then click “System Preferences”.If the copy comes out fine, then I would suggest here is to perform a Reset Printing System on Mac: If the copy also comes out bad, then you might need to check and calibrate the ink cartridges as suggested here: HP Photosmart, Deskjet 5520 Printers - Black Ink Not Printing and Other Print Quality Issues Also, are you using genuine HP cartridges or refilled ones? Let me know if it makes a good copy or not. Place a document face down on the scanner glass and press the copy option on the printer control panel. I see that you are having print quality issues while printing using the Photosmart 5520 printer. To assist you with this issue, I need to know whether the printer can make a "Photocopy" or not. Hi to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Examples: Upgrading your Operating System or installing a new software or installing new hardware like a printer, modem, or router.Any changes made to your system before the issue occurred Example: ""Low disk space"" error in WindowsĤ.Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit.Operating System installed (if applicable) Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393AĢ.Product Name and Number (please do not post Serial Number) It may also be helpful if you posted a few more details about your computer/printer and your issues.ġ. Please post in a new thread for better exposure. Click here if you want to learn more about how to start a new conversation/thread. If you have more to add, please start a new thread. I have closed this thread to help keep the comments timely. Hi! Thank you for your helpful post and tips. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again. If the printhead is badly clogged, it might require another cleaning cycle. Please note: There are three printhead cleaning stages. Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing. If it is the black ink only that you are having problems with please start here: Welcome to the HP Support Forums! I understand you are not able to get legible prints from your HP Photosmart 6510, is it the black only that is not legible or is it all colors? If it is all colors and the black, start with the link below:įixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems
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